PRIVACY POLICY

FUTRUS France (hereinafter referred to as “the Company”) undertakes to ensure that the processing of your personal data (collection, use, and sharing) complies with the applicable laws and regulations on personal data protection, including:

Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, and Law No. 2018-493 of June 20, 2018 on personal data protection;
Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation, hereinafter “GDPR”), which came into force on May 25, 2018; and
Any other legislative act, decree, regulation, or provision enacted by a competent national or European data protection authority.

The privacy charter and the personal data protection policy are described below and set out the conditions for collecting, processing, using, and sharing your personal data. The Company is the Data Controller of the personal data that you may provide through the Company’s website (hereinafter “the Site”) and the use of the associated services (hereinafter “the Services”). The Personal Data Policy applies to all users, including those who use the Site and Services without being registered or subscribed to a specific service. The Company has appointed a Data Protection Officer (DPO) whom you can contact for any questions relating to the processing of your personal data or to exercise your rights. The DPO ensures compliance with personal data protection rules and serves as the main contact point for anyone affected by the collection or processing of personal data. DPO contact: info@futrusenergy.com

General information on personal data collection

Effective date: 30/06/2025

-> Personal information we collect

When you visit the FUTRUS France website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.” Additionally, we may collect personal data that you provide to us (including, but not limited to, your first and last name, address, payment information, etc.) when registering in order to fulfill the contract.

-> Why do we process your data?

Our top priority is the security of customer data, and as such, we may only process minimal user data, only to the extent absolutely necessary to maintain the website. The automatically collected information is used solely to identify potential cases of abuse and to compile statistical information regarding website usage. This statistical information is not otherwise aggregated in a way that would identify any particular user of the system. You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. However, if you wish to use certain features of the website, receive our newsletter, or provide other details by filling out a form, you may provide us with personal data such as your email address, first name, last name, city of residence, organization, and phone number. You can choose not to provide us with your personal data, but this might mean that you cannot use certain features of the website. For example, you will not be able to receive our newsletter or contact us directly through the website. Users who are unsure which information is mandatory are welcome to contact us at info@futrusenergy.com.

-> Your rights

If you are a European resident, you have the following rights regarding your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights related to automated decision-making and profiling.

You may at any time exercise your rights of access, rectification, objection, erasure, restriction, and data portability regarding your personal data by making your request in writing, accompanied by a copy of your identity document, and specifying the address to which the Data Controller’s response should be sent. All requests should be sent to:

25 rue de Tolbiac, 75013 Paris

info@futrusenergy.com

You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL, https://www.cnil.fr/en/complaints) in case of a violation of the applicable regulations on personal data protection, including the GDPR.

-> Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for these other websites or the privacy practices of third parties. We encourage you to be cautious when you leave our website and to read the privacy statements of each website that may collect personal information.

-> Information security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data under our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

-> Legal disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, for example to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

-> Contact information

If you would like to contact us to better understand this policy or if you wish to contact us regarding any questions related to individual rights and your personal data, you may email us at info@futrusenergy.com.

-> Collection and processing of personal data

Your data is mainly used to:

Enable you to use the Site and Services
Evaluate and improve our Services and related features
Enhance the user experience on the Site
Provide you with customer support and respond to your inquiries
Comply with legal obligations
Carry out operations related to our business relationships
Serve the Company’s legitimate interests: in certain cases, the Company may disclose your personal data, notably when the Company believes in good faith that such processing is necessary to: (i) protect, exercise, or defend the rights, privacy, safety, or property of the Company or its employees, agents, and contractors; (ii) protect the safety, privacy, and security of users of the Site, Services, or the public; (iii) protect against fraud or for risk management purposes;
With your prior consent, where necessary, to conduct direct marketing activities with you in accordance with your preferences and choices;
With your consent, to share your personal data with our trusted business partners, including other group entities, so that they may send you marketing messages.

Personal data is processed on the basis of the Data Controller’s legitimate interests (Article 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) — "processing is necessary for the purposes of the legitimate interests pursued by the controller").

-> Contact form details

Data processed
The following data may be collected:
• Email address
• Last name
• First name
• Phone number
• Postal address
• IP address
Method of collection, data subjects, and purpose
The data comes from the entry of the above-mentioned information by the person wishing to contact FUTRUS France via the contact form. Only users using the contact form are concerned by this collection. The processing of this data allows us to retrieve the contact details and inquiries of users who wish to contact FUTRUS France.